Monday, October 1, 2007

Aussie docs call for rewards after MAS incident


MELBOURNE: An Australian doctor left her family to attend to three sick passengers on a Malaysia Airlines (MAS) flight to Kuala Lumpur.
As a reward, she wanted an upgrade but MAS said no. And Dr Matilda Metledge has shot off a bill to MAS for services rendered.
Her actions have now sparked a debate over whether doctors should be rewarded for providing services during flights.
The Australian Doctor magazine reported that Dr Metledge had to leave her young family to attend to an elderly man and a woman who were vomiting, as well as another who was causing a disturbance, on her flight.
After being given toiletries and pyjamas for her services, Dr Metledge asked for an upgrade but was refused.
The Australian Medical Association (AMA) is asking international airlines to provide incentives for doctors whose travels are ruined by treating fellow passengers.
AMA public health committee chairman Assoc Prof John Gullotta told the Herald Sun newspaper he also had three recent flights ruined because he had to treat passengers, and felt airlines were taking doctors for granted.
“It is a bit unfair to expect doctors trying to get away on holiday to be always available and render assistance,” he was quoted as saying.
“Obviously we have to do that as part of our Hippocratic Oath and sense of well being, but the airlines have to take a bit more responsibility.
“On most flights, you are going to have at least one doctor there. So by having an incentive upfront and saying that if you want to be on call, you can have an upgrade or be paid for the time you are on call, every one else can relax.”
AMA suggested airlines adopt a process where doctors could declare themselves when buying a ticket and state whether they would like to be on call or not.
But Medical Error Action Group spokesman Lorraine Long told the newspaper that treating sick people was a doctor’s obligation, not something to do for a reward.
“If you are a doctor travelling on a plane and you help someone, isn’t a ‘Thank you’ sufficient?” she said.
MAS officials could not be reached for comment. – Bernama

tunku : there's no more good deeds nowadays, everything good deeds have to be rewarded, what has happened to our world. as a doctor yo should assist anyone in emergency case or whenever you are needed without hoping to be rewarded. for the case above, the MAS has given some token of appreciation that is some toiletries and pyjamas but no this aussie doctor want an upgrade(maybe to business class) and when he was turned down he gave MAS the bill for his services.there's no more humanity in this doctor i guess.SHAME ON YOU DR.MATILDA METLEDGE.YOU HAVE INSULTED YOUR PROFESSION.

1 comment:

da real deal said...

Tunku,
I don't think the good doctor insisted on being upgraded. It was a mere request. MAS should have had more corporate and social sense and tended to her request as she did perform a service to the passengers out of goodwill at first. When she found out that MAS had no good will, naturally, even I would have shot a huge bill to MAS. She performed what was required by doctors. She didn't ignore the calling. But she must be paid for her services iether in kind(which would have been cheaper and a lot wiser if MAS had had extra seats upfront) or cash.

Next time when a doctor prefers to tend to her family instead of a sick passenger, we should blame MAS instead of the good samaritan.