PETALING JAYA: Proton has refuted claims that the cost to maintain its Perdana model was high and reiterated that the fee charged was reasonable.
In a statement here Tuesday, Proton said the maintenance cost-effectiveness of a car depended largely on regular servicing at authorised service centres every three months or every 5,000km or as recommended by the manufacturer.
It said the mileage per year and the driver’s driving habits would also determine the car’s maintenance cost.
According to the statement, each regular service was normally in the RM200 range. This included oil filter and labour but excluded parts and components, mechanical failure and collision repairs.
It added the typical mileage for a car under normal usage was between 20,000km and 30,000km per year.
“During this mileage period, the average total maintenance cost of a Perdana V6 is estimated to be at RM2,300, based on records collated from authorised service dealers and branches,” it said.
However, it said, cars older than four years that were heavily used without proper and regular servicing would incur higher maintenance cost.
“Proton would like to stress that it is not accurate to compare the maintenance cost of a new one-year-old car to a high mileage four-year-old car, as the maintenance cost of the latter would naturally be higher,” it said.
Proton also said while it recognised that there were areas to be improved, its products were not of sub-standard quality that it could affect the decision of a state government to purchase other non-national makes over Proton cars.
Penang Chief Minister Lim Guan Eng announced on Sunday that the state government would change its official cars to cheaper foreign cars when the current Proton Perdana V6s needed to be replaced.
On the alleged unanswered complaint letter sent by Penang State Secretary Datuk Jamaludin Hasan, Proton said it had replied the letter last month with a request to seek audience with the state officials to investigate the matter.
tunku : i am confuse about this whole maintenance issues. i have friends and relatives using perdana and they said that their maintenance was always below RM500 for a 5 years old car.may be proton should give more warranty period for government cars and the maintenance of these cars only to be done in proton service centre.be proud of your nation product.may be perak, penang and kedah government can wait till next year as the new model of perdana expected to be launched.