The public should not hesitate to approach the police when assistance
is needed, said Malaysian Anti Corruption Commission representative Tan
Sri Robert Phang.
"They often have a perception that their reports will be ignored or
that they will need to wait for a long time before any action is taken.
"In addition to that, it is a common stereotype that police officers
often speak in a rough manner by addressing the public with ' apa kamu
mahu? '( what do you want?)" he said.
He added that the training for police officers should henceforth include public relations and human relations.
"The public should be able to feel that the Police department and its
officers are there for them, to help them when needed," he said during
the Safer Malaysia Conference at the National University of Defence
(UNPM).
Robert added that the Police department is under a lot of strain and
stress as the expectations on them varies, but it is important for all
issues to be addressed by them.
Deputy Public Prosecutor Wan Shaharuddin Wan Ladin said the legal
department also often has trouble in receiving cooperation from the
public, especially as witnesses.
"First things first, we need to change their mindset and let them know that they are under no risk and will be protected.
Giving the Prevention of Crime Act ( PCA) as an example, he said that
the people fear it as they feel it is a varation of the Internal
Security Act ( ISA).
"Unlike ISA, rhe public prosecutor has a say in the PCA and whether
or not a person should be arrested under the act. We look into all the
related evidence and evaluate it under section 9.3 of the Act to see
what can be done next," he added.
Wan said that identified witnesses are often hesitant to come forward
in fear of their life and explained that things are handled differently
now.
"When the witnesses do not turn up, we put the case on hold and call in the witness on a private basis.
"They will then be placed under the witness protection program and given
the opportunity to testify without a counsel present, after explaining
why they did not turn up in court to testify," he said adding that lack
of cooperation would interrupt the investigation and delay the
conclusion.
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